1. Introduction

Catastrophe Cats, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.

This Policy applies to:

• www.CatastropheCats.com

• Our booking system

• In‑person grooming services

• Email, phone, and text communications

By using our website or booking services, you agree to the practices described in this Policy.

​

2. Information We Collect

2.1 Information You Provide Directly

When you book an appointment, contact us, or create an account, we may collect:

• Name

• Address

• Phone number

• Email address

• Cat’s name, age, breed, medical history, behavioral notes

• Payment information (processed securely by third‑party providers)

• Photos or videos of your cat (with consent)

​​

2.2 Information Collected Automatically

Our website (hosted by Wix) automatically collects:

• IP address

• Device type

• Browser type

• Pages visited

• Cookies and tracking data

• General location data

​​

2.3 Payment Information

We do not store full credit card numbers. Payments are processed securely through:

• Square

• Wix Payments

• Venmo

• Cash App

• Apple Pay

• Tap‑to‑Pay

These providers have their own privacy policies.

​​

3. How We Use Your Information

We use your information to:

• Schedule and manage grooming appointments

• Communicate with you about your cat’s services

• Improve our website and customer experience

• Maintain safety and accurate grooming records

• Process payments

• Send appointment reminders or updates

• Comply with legal obligations

We do not sell your personal information.

 

4. Sharing Your Information

We may share your information only with:

• Service providers (Wix, Square, email providers)

• Veterinarians in case of emergency

• Law enforcement if required by law

We do not share or sell your information to advertisers or third‑party marketers.

 

5. Photos & Videos

We may take photos or videos of your cat for:

• Grooming documentation

• Safety records

• Social media or marketing

You may opt out of public use at any time by notifying us in writing.

 

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve site performance

• Analyze traffic

• Remember user preferences

You may disable cookies in your browser settings.

 

7. Data Retention

We retain grooming records, client information, and cat profiles for as long as necessary to:

• Provide services

• Maintain safety records

• Comply with legal requirements

You may request deletion of your data at any time.

 

8. Data Security

We take reasonable measures to protect your information, including:

• Encrypted payment processing

• Secure website hosting

• Limited access to client records

However, no system is 100% secure.

 

9. Your Rights (California CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect

• Request a copy of your data

• Request deletion of your data

• Opt out of photo/video use

• Correct inaccurate information

To exercise these rights, contact: Grooming@CatastropheCats.com

​

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors without parental consent.

​

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

 

12. Contact Us

Catastrophe Cats, LLC

379 S. Livermore Ave., Suite A

Livermore, CA 94550

Email: Grooming@CatastropheCats.com

Phone: 925‑209‑6005 or 925‑580‑2693

• ​